Refund policy

FLOSTATE REFUND & RETURN POLICY

All sales are final. Each FLOSTATE item is made to order specifically for you.

We do not accept returns, refunds, or exchanges due to incorrect sizing, fit preference, or change of mind. Please review the product’s size chart carefully before placing your order. Products marked “RECOMMEND ORDER SIZE UP!” may have a smaller fit.

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos showing the issue.

If the item is determined to have a manufacturing or fulfillment issue, we will work with you to provide an appropriate replacement or resolution.

Items that have been worn, washed, altered, or damaged after delivery are not eligible for replacement.

By completing your purchase, you acknowledge that you have reviewed the product information and sizing before ordering.